Frequently Asked Questions
What makes Rosenberg Diamonds different from others?
Founded by renowned diamantaire and entrepreneur David Rosenberg, Rosenberg Diamonds & Co. blends old-world values with modern sophistication, upholding uncompromising principles of excellence, trust, and expertise. As proud diamantaires, we specialize in both significant large white diamonds and rare natural fancy color diamonds. Our clients enjoy extraordinary values paired with utmost discretion, security, and professionalism. Our service is as impeccable as our world-class collection.
Are your diamonds certified?
Yes. Each significant diamond in our collection is certified by the GIA to guarantee absolute accuracy.
Are your diamonds natural?
All our diamonds are 100% natural.
Do you carry lab-grown or treated diamonds?
No. We do not sell, purchase, or trade any lab-grown synthetics, HPHT (High Pressure High Temperature), CVD, simulants, cubic zirconia, or moissanite. At Rosenberg Diamonds, we exclusively offer 100% naturally mined diamonds.
Do I need an appointment to visit Rosenberg Diamonds?
Yes. We highly recommend scheduling an appointment as walk-ins are subject to availability. Booking in advance ensures personalized service and allows us to prepare for your visit.
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Can I customize a piece of diamond jewelry?
Absolutely. Beyond our signature designs, you can collaborate directly with our expert designers to bring your vision to life, whether itโs a bespoke ring or a unique masterpiece. The custom design process is as personalized as it is unforgettable.
Do you offer conflict-free diamonds?
Yes. We are committed to ethical sourcing. Our diamonds come from reputable suppliers who adhere to the Kimberley Process, ensuring all stones are responsibly sourced and free from conflict.
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What quality white diamonds do you sell?
The majority of our diamond collection consists of colorless diamonds graded D-F in color and VS2 to Flawless in clarity. We also carry a select, handpicked collection of near-colorless diamonds.
Do you carry fancy color diamonds?
Yes! Fancy color diamonds are one of our specialties. We offer a vibrant kaleidoscope of colors ranging from pale to vivid yellow, pink, blue, green, orange, purple, red, and violet.
Is resizing available for rings?
Yes. Resizing is available exclusively for rings purchased from Rosenberg Diamonds. Our skilled jewelers will ensure your ring fits perfectly.
What metal options are available for your jewelry?
Most of our jewelry is crafted in platinum or 18kt white or yellow gold.
Do you offer jewelry repair and maintenance services?
Yes. We provide professional repair and maintenance services exclusively for items purchased at Rosenberg Diamonds, from cleaning to expert repairs, preserving the brilliance and longevity of your jewelry.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. We offer a 7-calendar-day window from the date of purchase for exchanges or store credit on stock items of equal or lesser value. Store credit must be used within 1 calendar year. Customized, special order, sized, engraved, worn, used, altered, or damaged items are not eligible.
Can I purchase jewelry from your website?
Currently, we do not offer an online shopping cart. Please schedule a consultation with our diamond concierge team.
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Do you sell worldwide?
Yes. We offer worldwide shipping so you can enjoy our products wherever you are. Due to legal restrictions, we cannot ship to countries under sanctions. Please contact us with any questions regarding shipping eligibility.
Shipping Policy
Do you purchase diamonds?
Yes. Please contact our acquisition and procurement department for discreet and confidential transactions.
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Is all your inventory listed on your website?
No. Our website represents a small portion of our inventory, which changes frequently. Please contact us for specific inquiries.
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Can I get my jewelry insured?
We recommend insuring your jewelry to protect your investment. We can provide documentation and information to assist with insurance coverage.
Do you offer bridal engagement rings, and what is the starting size?
Yes. Our engagement rings start from 1 carat and up.
Engagement Rings
Are you hiring?
Join a team with decades of experience in the diamond industry. We value fresh ideas and excellence. Submit your resume, cover letter, and portfolio to
We look forward to learning how you can contribute to our radiant team.
Join a team with decades of experience in the diamond industry. We value fresh ideas and excellence. Submit your resume, cover letter, and portfolio to [email protected]
. We look forward to learning how you can contribute to our radiant team.
If you have any further questions or need assistance, please contact us. We're here to provide you with an exceptional and memorable luxury diamond jewelry experience.